Frequently Asked Questions

Shipping Policy

How long does shipping take?

We offer accessible worldwide shipment options. Our standard shipping is FREE within the US, and if you prefer expedited shipment, there's an additional charge of $9.95 for added security.

Do you offer international shipping?

Absolutely, we do! For international shipping queries, please reach out to us directly or give us a call at +1-713-927-7341.

How can I track my package?

Tracking your shipment is simple. Just click here to keep tabs on your order. If you encounter any issues, don't hesitate to contact us for assistance.

What's the estimated delivery time?

Orders within the United States generally arrive within 1-3 weeks, while international orders typically take 2-5 weeks for delivery. Our overseas factory ensures we provide you with exclusive, specialized goods, and each package comes with a tracking code for your convenience.

I ordered multiple items but received only one. What's the situation?

No worries! If you've ordered multiple items in a single purchase, they will be shipped together. Expect to receive each item separately as they make their way to you.

Where do your other products come from?

Rhinestone Aura is dedicated to offering unique and specialized items that stand out. Our products are sourced from various parts of the world, including our overseas factory. We collaborate with leading manufacturers to curate a diverse and exciting selection that you won't find anywhere else.

Returns and Exchanges

What's your return policy?

We take pride in our 30-day Return & Refund Policy, designed to ensure your satisfaction. For details, read through our comprehensive return policy.

How does your exchange policy work?

Your satisfaction is our priority. Our exchange policy is active within 30 days of delivery, aiming to provide you with the utmost level of consumer fulfillment. Discover more about our exchange policy.

Have more questions?

Feel free to reach out! Click here to contact us, and our dedicated team will be delighted to assist you.